Terms and Conditions

  • Taxes are extra as applicable.
  • 100% advance payment at the time of booking.
  • Check-in time is 2 P.M. and check-out is 11 A.M. Early check-in / late check-out shall be permitted subject to availability of rooms and on paying the day charges.
  • Confirmation of booking is subject to availability of rooms and receipt of advance payment.
  • All the above terms and conditions including the rates are subject to change without notice.
  • Cancellation Policy
  • Reservation canceled/amended 15 days before the check-in shall be exempted from cancellation charges.
  • One-night stay on a pro-rata basis shall be levied for cancellation/amendment received between 7 to 15 days before check-in.
  • There shall be no refunds for “no shows”, “early check-outs” or cancellations made less than 7 days before the check-in date.
  • Check-in time is 1400 Hours & Check-out time is 1100 Hours.
  • Early Check-In & Late Check-out is subject to the availability of rooms and on paying the applicable charges.

Children and Infants

  • Children (up to 5 years) can stay free of charge with parents without an extra bed.
  • Children between 5 years to 12 years of age will be charged extra.
  • Children above 12 years of age will be treated as young adults and the prevalent reservation charges will be applicable and levied.

Pets Policy

  • Prior information is mandatory to allow any pet in the resorts.
  • Only dogs or cats are allowed as pets in the Hotel. No other animals may be kept on the property.
  • Pets must be fully trained and appropriately restrained by guests.
  • All pet vaccinations especially anti-rabies must be current and valid. The pet/s’ vaccination certificate must be presented to the Front Desk upon check-in.
  • Pet must comply with local legislation requirements.
  • Only certain room types per resort are allocated to accommodate pets and must be pre-blocked with the reservations team.
  • Pet must be kept on a leash when in the hotel or on hotel property unless it is in the guest’s room.
  • Pets must not be left unattended.
  • If the guest requires pet supplies, they should contact the reservations/reception desk with advance notice.